Option 1: Hotline Number
The answer to your issues is one call away!
We are delighted to bring to you our "Hotline Number". This will help you connect to our dedicated Calling Agents for live order issues or case follow-up.
The service is available all 7 days a week from 9 AM - 12 AM.
For any request beyond these hours, you can easily leave a voicemail! Our team will check and get back to you in the shortest time possible.
Hotline number - +8809678777556
Option 2: Zone-wise Contact Number
Contact Us. Our team is happy to assist you in any possible way
Option 3: Intercom Chat
Contact us via - Intercom Chat
Chat with Us - is a 24/7 live chat where you can reach your Partner Support agent at your fingertips - just like how you would chat with your friends on WhatsApp or WeChat.
Through our live chat, you’ll be able to reach our team in real-time and get the answers you need, instantly. With this feature, our team is able to keep a record of all conversations and track live profiles of each restaurant which will help us follow up on any outstanding issues.
Get ahead of the game by familiarizing yourself with our Help & Support feature today. We hope the tutorial guide can give you a good understanding of this feature!
Click here to view the tutorial
Option 4: Help Center
Facing difficulties and need assistance? Fret not - Contact us via Help Center for any issues or escalation needed.
foodpanda is delighted to introduce the "Help Center"!
This will help you provide requests and check your pending cases through our common platform, the "Restaurant Portal".
Click here to view the tutorial.